What are Guylian’s sales conditions?

Art. 1
The Buyer is bound by any order, whereas the Seller is only bound after he confirmed the order in writing. Only the Seller’s sales conditions shall apply.

Art. 2
All delivered products and raw materials from Guylian remain the property of Guylian until full payment of its invoices. In case of default in payment on the due date, the amount due shall be increased ipso iure by delay interest calculated at 1 % per month. For the application of this clause, any started month is regarded as a whole month. The amount remaining unpaid on the due date will be increased ipso iure by 10 %.

Art. 3
The contract is subject to Belgian law; any dispute shall be settled exclusively by the courts competent for the registered office of the Seller.

Art. 4
The liability for damage as a result of delivery is limited to the value of the goods sold.

Art. 5
Unless otherwise agreed, Guylian is delivering ex-works. The risks of the goods is transferred to the buyer as soon as the goods are collected

What is the history of chocolate?

Food of the gods

Theobroma cacao, the Latin name for the cocoa tree literally means ‘food of the gods’. The MAYA Indians where the first to cultivate the cocoa tree for its fruits. The cocoa beans were not only an ingredient in the chocolate drink ‘xocotlatl’ – meaning ‘bitter water’ -, but it was also used as a currency because of their value.

Chocolate was invented by a Toltec, throwing cocoa beans in the fire

Initially only the pulp of the cocoa fruit was because the cocoa beans tasted very acrid. Later one of the Toltecs came to the idea to throw the beans in the fire. The nice fragrance made his mouth water. He crushed the beans between stones, obtained a smooth mass and tasted it. The beginning of chocolate!

Christopher Columbus was the first European to taste chocolate

During his visit to the island of Guanaja, the Aztec offered him the luxury chocolate drink ‘xocotlatl’ but he detested the bitter beverage based on roasted seeds of cocoa blended with spices. He brought cocoa beans back to Europe but they were neglected because other treasures on board were far more interesting.

Only in the 20th century chocolate becomes available for everyone

The Spanish conquistador Hernan Cortéz brought cocoa beans to Spain in 1528 where the cocoa drink was enjoyed by King and court but kept as an elite and precious secret for almost 100 years. However, the secret leaked out and soon the cream of society from Milan to London was drinking chocolate. Gradually the custom of drinking chocolate spread across Europe. England was the first to produce solid chocolate for eating. Chocolate was still considered a luxury; only in the 20th century did chocolate become more freely available for everyone.

What quality certificates does Guylian have?

● Guylian was certified with an ISO 9001 (1996) as one of the first companies in the Belgian Chocolate industry.

● Since 2003 Guylian is certified for the BRC (British Retail Consortium) Certificate.

● We upgraded the ISO certificate to the ISO 9001:2008 standard. This is renewed annually after an extensive audit.

● Guylian implements all HACCP (Hazard Analysis and Critical Control Points) procedures at every stage of the production process.

What is the difference between cocoa mass and cocoa butter?

Cocoa mass and cocoa butter are both made out of cocoa beans. After the fermentation, drying and cleaning, the cocoa beans are taken out of the cocoa fruit. They are roasted and then there are 2 ways to further process them:

1)The cocoa nibs (= cocoa beans without shell) are grinned to cocoa mass.
This is a first raw material that Guylian uses in their product.

2) The cocoa nibs are dried and milled. After that, the obtained mass is pressed to extract the fat. This extracted fat is cocoa butter, it is the only premium fat Guylian uses in its chocolate because it gives chocolate the creamy taste and superior “melt-in-your-mouth” texture, better known as the Guylian experience.

What is Guylian’s standpoint on child labor?

Our company is strongly involved with all its suppliers to ensure that there is a transparent and correctly monitored supply chain with no untoward practices.
Our chocolate suppliers actively support programs that aim at eradicating child labour. They also only purchase from cooperative groups who pay a fair price to the farmers.

Guylian is taking its responsibility by supporting the vision and the programs of the Belgian Association of Chocolates, Biscuits and Confectionary (Choprabisco) as well as the European Association of Chocolate Manufacturers (Caobisco) of which we are member. Both Associations work closely together with The World Cocoa Foundation (WCF) and the International Cocoa Initiative to prevent child and forced labor in cocoa farming.

A recent success was the partnership Caobisco signed with the International Labour Organization called “Integrated Model for the Elimination of Worst Forms of Child Labour in Seasonal Agriculture in Hazelnut Harvesting in Turkey”. This partnership scales up the efforts to combat child labour in seasonal hazelnut harvesting in Turkey. Guylian and all other Caobisco members are confident that this partnership will have an impact in all seasonal labour and eliminate the worst forms of child labour throughout the country.

More info can be found on www.cocoainitiative.org, www.caobisco.eu and www.worldcocoafoundation.org

Does Guylian support the production of sustainable palm oil?

Yes, we do.
GreenPalm is a certificate trading programme which is designed to tackle the environmental and social problems created by the production of palm oil.
This means that for every ton of palm oil we use in the production of our products, we have paid a voluntary premium to a palm oil producer which is operating within the Roundtable on Sustainable Palm Oil’s (RSPO) strict guidelines for social and environmental responsibility.
More than 80% of all Guylian chocolates produced and sold are Guylian Belgian Chocolate Sea Shells, made with premium Belgian chocolate with 100% cocoa butter and filled with our signature Hazelnut Praliné. These do not contain palm oil.

Guylian has only a small number of Chocolate Truffle products that contain sustainable GreenPalm oil.

Are Guylian products Kosher?

The following of our products have been certified Kosher:

Chocolate Sea Shells/Sea Horses
Sea Shells Original Praliné
Sea Shells Selection
Sea Shells Perles d’Ocean
Sea Horses Original Praliné
Sea Horses Vanilla
Sea Horses Dark Praliné
Sea Horses Milk Truffle
Sea Horses Crunchy Biscuit
Sea Horses Caramel
Sea Horses Luxury Assorted Chocolate Tasting

Chocolate Truffles
La Trufflina
Perlines
Cocoa Truffles

Assortments
Opus
Le Gourmet
Belgian Classics
Les Exclusives
Deluxe Assortment

Individual Wrapped Chocolates
Guylian’s Temptations: all varieties

Chocolate Bars
Belgian Chocolate Bar 100g: all varieties
Belgian Chocolate Bar No Sugar Added 100g: all varieties
Sea Shell Bar: all varieties

Seasonal specials
Praliné Hearts
Flame Egg + 6 Sea Horses Original Praliné
Mini Filled Eggs
Easter Hen + Mini Filled Eggs
Little Guy / P’tit Guy

Are Guylian products Halal?

Guylian’s products have been produced under the supervision of the EuroHalal Office of Control and Halal Certification. Therefore all products are free from Haram or questionable (mashbouh) ingredients, ensuring they are Halal and are fit for consumption by Muslims.

The following of our products have been certified Halal:

Chocolate Sea Shells/Sea Horses
Sea Shells Original Praliné
Sea Shells Selection
Sea Shells Perles d’Ocean
Sea Horses Original Praliné
Sea Horses Vanilla
Sea Horses Dark Praliné
Sea Horses Milk Truffle
Sea Horses Crunchy Biscuit
Sea Horses Caramel
Sea Horses Luxury Assorted Chocolate Tasting

Chocolate Truffles
La Trufflina
Perlines
Cocoa Truffles

Assortments
Opus
Le Gourmet
Belgian Classics
Les Exclusives
Deluxe Assortment

Individual Wrapped Chocolates
Guylian’s Temptations: all varieties

Chocolate Bars
Belgian Chocolate Bar 100g: all varieties
Belgian Chocolate Bar No Sugar Added 100g: all varieties
Sea Shell Bar: all varieties

Seasonal specials
Praliné Hearts
Easter Egg 70g + Sea Shells Original Praliné 65g
Easter Egg 120g + Sea Shells Original Praliné 125g
Flame Egg + 6 Sea Horses Original Praliné
Mini Filled Eggs
Easter Hen + Mini Filled Eggs
Little Guy / P’tit Guy

Gourmet products
Guylian Dark Chocolate Dip
Guylian Chocolate Spread – Original Praliné

Are Guylian products suited for vegetarians?

Yes. All Guylian products are suitable for vegetarians.

Are Guylian products vegan?

Guylian products are not suitable for vegans because Guylian chocolates contain milk powder or traces of milk powder.

Do Guylian products contain GMO?

All Guylian chocolate ingredients are non-GMO.

Do Guylian products contain gluten?

Guylian chocolates may contain traces of Gluten.

Do Guylian products contain nuts?

Guylian chocolates may contain nuts or traces of nuts.

Do Guylian products contain pork-related ingredients?

Guylian chocolates do not contain any pork-related ingredients.